Need assistance?
Search among the most frequently asked questions for the solution to your problem, and if you still need assistance, contact us at support@anonymouslabels.com
Privacy Policy
The underlying policy of AnonymousLabels is that we never store any activity logs of any kind. We strongly believe in having a minimal data retention policy because we want you to remain anonymous.
How AnonymousLabels handles payment information
AnonymousLabels accepts Litecoin, Bitcoin, Monero , USDC, USDT and Ethereum. You can find more information on how we handle each type of payment below.
Cryptocurrencies
We support payments in the following cryptocurrencies:
- Bitcoin
- USDT
- Monero
- Litecoin
- USDC
- Ethereum
We run our own full node for each currency and we self-host all wallets.
What we don't log
We log nothing whatsoever that can be connected to an account's activity:
- no logging of traffic
- no logging of DNS requests
- no logging of connections, including when one is made, when it disconnects, for how long, or any kind of timestamp
- no logging of IP addresses
- no logging of user bandwidth
- no logging of account activity except orders.
How long is the order data saved?
At our website, we understand the importance of protecting your personal information and ensuring your privacy is respected. That's why we offer customers the ability to choose how their order data is stored. You have the option to securely store your information with us, or you can choose to have your data deleted after your order is completed.
We are committed to safeguarding your data and maintaining the highest standards of security. Rest assured that we will never share your information with any third parties without your consent. Your privacy is of the utmost importance to us, and we will do everything we can to protect it.
All the cookies we use
- _anonid (expires when the browser window is closed) – is only created if you log into an account (in order to remember your login)
- language_default (expires when the browser window is closed) – is created when you choose a language preference for this website.
- pid (expires when the browser window is closed) – is created when you view almost any form on this website and prevents a malicious website from tricking you into submitting a POST request to us, otherwise known as cross-site request forgery.
How we handle emails and problem reports
Our support staff answers questions, resolves problems, and gives general support to customers who actively send an email to support@anonymouslabels.com or submit a problem report via our app/client.
- If privacy is of utmost concern, we recommend that you refrain from communicating any personal data to us since plain-text email is not a safe media for communication. If necessary, use PGP-encrypted email.
- After "solving" or "closing" a support case, all related emails are deleted (removed from the inbox).
- We do use a third party to operate our email service, so we remind you to carefully read #1 again.
- No private information not even your email address will ever actively be passed to third parties (except the third party which operates our email service on behalf of us), unless you explicitly ask us to.
- Please note that an e-mail address is generally considered as personal data and even the information in the e-mail message may include personal data.